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3-in-1 solution for Apple lovers.
Business Support
Being an Apple Authorized Solution Provider as well as Apple Solution Expert, we offer our clients end-to-end support services from a team of Engineers and Apple Certified Technicians.
With our personnel, capabilities, and experience, we are ready and able to provide you with support of the highest quality, ensuring that you get the very best out of your Apple hardware, the Mac OS, and the Apple applications.
Support Options:
Mediacast provides several support options to help you make the most out of your Macs. Choose from any of our Assurance Packages or opt for Carry-in or On-Site Support.
1. Carry-in or On-Site Support
Whether your defective Apple product is in-warranty, out-of-warranty, or has international warranty, leave it to the MediaCast’s Service Center to save the day. With our Apple Certified Technicians performing repairs using genuine Apple parts, we guarantee you will receive the best service at the least price.
You can choose to bring your Apple products to our Service Center for repair or maintenance, or for less hassle allow us to either do a collect and return, or conduct an on-site support*. More options, less headache.
2.) MediaCast Standard Support Package*
The MediaCast Standard Support Package provides one year maintenance and support to your Apple product. It is packed with the following features:
• Bi-Monthly Maintenance Visits from Apple Certified Technicians
• Unlimited Telephone and E-mail Support.
• On-Site Support
• Software Support
• Hardware Support
• A pre-agreed response time for Telephone, E-mail and On-Site support
3.) MediaCast Enterprise Support Package*
The MediaCast Enterprise Support Package is for clients who require immediate hardware replacement materials and maximized software protection. With this package your work can continue, even when your hardware does not. It provides the features in the Standard Support Package plus the following:
• Fifty Percent faster Response Time in Telephone, E-mail and On-Site Support.
• One year additional warranty for your hardware parts.
• One day target resolution for hardware issues.
• Temporary replacement of hardware should the repair exceed one day.
Our Support Packages will help you reduce downtime and support costs associated with troubleshooting software conflicts and system crashes. With us by your side, you can avoid unexpected service and support expenses that could affect your budget.
* Terms and Conditions Apply.
With our personnel, capabilities, and experience, we are ready and able to provide you with support of the highest quality, ensuring that you get the very best out of your Apple hardware, the Mac OS, and the Apple applications.
Support Options:
Mediacast provides several support options to help you make the most out of your Macs. Choose from any of our Assurance Packages or opt for Carry-in or On-Site Support.
1. Carry-in or On-Site Support
Whether your defective Apple product is in-warranty, out-of-warranty, or has international warranty, leave it to the MediaCast’s Service Center to save the day. With our Apple Certified Technicians performing repairs using genuine Apple parts, we guarantee you will receive the best service at the least price.
You can choose to bring your Apple products to our Service Center for repair or maintenance, or for less hassle allow us to either do a collect and return, or conduct an on-site support*. More options, less headache.
2.) MediaCast Standard Support Package*
The MediaCast Standard Support Package provides one year maintenance and support to your Apple product. It is packed with the following features:
• Bi-Monthly Maintenance Visits from Apple Certified Technicians
• Unlimited Telephone and E-mail Support.
• On-Site Support
• Software Support
• Hardware Support
• A pre-agreed response time for Telephone, E-mail and On-Site support
3.) MediaCast Enterprise Support Package*
The MediaCast Enterprise Support Package is for clients who require immediate hardware replacement materials and maximized software protection. With this package your work can continue, even when your hardware does not. It provides the features in the Standard Support Package plus the following:
• Fifty Percent faster Response Time in Telephone, E-mail and On-Site Support.
• One year additional warranty for your hardware parts.
• One day target resolution for hardware issues.
• Temporary replacement of hardware should the repair exceed one day.
Our Support Packages will help you reduce downtime and support costs associated with troubleshooting software conflicts and system crashes. With us by your side, you can avoid unexpected service and support expenses that could affect your budget.
* Terms and Conditions Apply.
Contact MediaCast Team
